Privacy Policy
How we handle information on this website. We build business websites and collect only the information needed to respond to requests and operate this site.
This Privacy Policy explains how BookBuilt LLC (“BookBuilt,” “we,” “us,” or “our”) collects, uses, and protects information when you visit gobookbuilt.com or contact us. BookBuilt designs, hosts, and maintains websites for businesses. We do not sell, quote, bind, or service insurance, and this site is not used to collect insurance applications or sensitive consumer data.
Information we collect
We keep this deliberately small. We collect:
- Information you give us. When you submit our website enquiry or contact form, we collect your name, business name, work email, optional phone number, the service you are interested in, and any message you choose to send.
- Information sent automatically. Like most websites, we and our providers collect standard technical and usage data such as IP address, browser type, the pages you visit, and how you arrived, using cookies and similar technologies (including our analytics and CRM provider, HubSpot), for security, analytics, and to improve the site.
We do not ask for, and you should not send us, Social Security numbers, driver’s license numbers, dates of birth, policy numbers, or any other sensitive personal or insurance information through this website.
How we use information
- To respond to your request and discuss your website project.
- To communicate with you about BookBuilt website services you asked about.
- To operate, secure, and improve our website.
- To comply with our legal obligations.
We do not sell your personal information, and we do not share it for others’ advertising.
How information is stored and shared
This site uses third-party service providers to operate. The website is hosted by Netlify. Form submissions are sent from your browser to HubSpot (our CRM and analytics provider) and may be routed to the tools we use to manage outreach, analytics, and scheduling, including our email and calendar providers. These providers process information on our behalf under their own terms and security practices. We share information with them only as needed to provide the service, or when required by law.
Cookies and analytics
We use cookies so the site works and so we can understand how visitors use it. We use HubSpot, our customer relationship management (CRM) and analytics provider, which sets cookies to recognize returning visitors and measure site activity so we can improve the site and follow up with people who ask to hear from us. You can control or clear these cookies at any time through your browser settings.
Data retention
We keep contact and enquiry information for as long as needed to respond to you and to maintain a record of our communications, then delete or anonymize it when it is no longer needed.
Your choices
You may ask us to access, correct, or delete the information you have given us, or to stop contacting you, at any time. To make a request, email luke@gobookbuilt.com.
Children
This site is intended for businesses and is not directed to children under 16. We do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. We will post the new version here with an updated date.
Contact
BookBuilt LLC
New York
luke@gobookbuilt.com
This page describes our general practices and is provided for transparency. It is not legal advice.